Resumes are built over four distinct phases.

Phase 1: Intake Review & Resume Assessment

After you’ve successfully submitted your intake form with all pertinent information and documentation, we’ll follow up with the next steps for your project to set expectations and provide an estimated timeline for first-draft delivery. While you’re waiting, we’ll be doing the heavy lifting.

Once we’ve collected all of the information from your intake form, we’ll run quality and performance checks to establish benchmarks for improvement and inform the development plan.

Phase 2: Research & Draft Development

In this phase, we’ll get started building an outline for your new resume. We have the very best resources at our fingertips and we will be working hard to craft new content while leveraging the findings from our initial assessment to ensure we’re checking the right boxes.

Your first draft will be delivered as a plain text document for easy review. We’ll incorporate feedback, recommendations, and directives to help us throughout the next phase. If we have questions, need to fill in gaps, or require clarity, we’ll be sure to address those things in this phase as well.

Phase 3: Review, Edits & Content Finalization

When the draft is ready, you’ll receive an email outlining the steps for reviewing and editing the document. This can be a tedious process depending on the scope of your project, but we’re here to help. In this phase, you can take as much time as you need to sift through your new resume—we welcome comments, questions, feedback, and suggestions. Remember, this is your resume, so while we know what you need, it’s also important that you get what you want.

After you’ve sent the draft back to your writer with your edits, it will be updated and returned to you clean and ready for a second look. On average, most clients require two to three rounds of review but we don’t cap edits during this process. We encourage you to make the most of each round to avoid unnecessary delays—submitting the bulk of your changes in the first pass will help keep things moving!

We won’t move on from this phase until you’ve signed off on the content 100% with no additional changes needed.

Phase 4: Premium Formatting & Final Review

Phew. You love the content, everything looks great, and now we get to play with the design! In this phase, you’ll get to choose a style you like from our samples and we’ll customize something that works with your resume content. You can read more about the formatting process and how it works at the above link.

Our cover letters are built to streamline the application process and take some of the pressure off when it comes to tailoring for each job. We take a “universal” approach to content development that allows you to use the cover letter for numerous positions within your wheelhouse.

Cover letters are produced throughout three distinct phases.

Phase 1: Initial Interview & Assessment

Since your cover letter is a much more personal account of your experience, we want to be sure we are writing with your voice and personality in mind. To do this, we’ll ask you to answer some questions that will allow us to draft a cover letter that feels authentic to you. You’ll have as much time as you need to answer them and we’re happy to help guide you as well. Once you’ve submitted the questions back to us, we’ll build an outline for your cover letter—making sure we incorporate your thoughts and insights!

Phase 2: Content Development

In this phase, we’ll build your new cover letter content, complete with in-text prompts that will make tailoring as easy as ever. We have the very best resources at our fingertips and we will be working hard to craft new content while leveraging the findings from our initial assessment to ensure we’re checking the right boxes.

Your cover letter will then be delivered for review. If we have questions, need to fill in gaps, or require clarity, we’ll be sure to address those things in this phase as well.

Phase 3: Review & Content Finalization

When you’ve had a chance to review, you are welcome to submit edits and feedback. After you’ve sent the draft back to your writer with any edits, it will be updated and returned to you clean and ready to be finalized.

Phase 4: Premium Formatting & Final Review

Phew. You love the content, everything looks great, and now we get to play with the design! In this phase, you’ll get to choose a style you like from our samples and we’ll customize something that works with your resume content. You can read more about the formatting process and how it works at the above link.

Your LinkedIn profile will be built throughout four distinct phases.

Phase 1: Initial Interview & Assessment

Your profile is a living, breathing account of your experience and we’re allowed to infuse some personality into that we couldn’t with the resume. To make sure we capture who you are effectively, we’ll ask you to answer some questions that will allow us to draft profile content that feels authentic to you. You’ll have as much time as you need to answer them and we’re happy to help guide you as well. Once you’ve submitted the questions back to us, we’ll build an outline for your profile—making sure we incorporate your thoughts and insights!

Phase 2: Content Development

In this phase, we’ll build your new profile content. We have the very best resources at our fingertips and we will be working hard to craft new content while leveraging the findings from our initial assessment to ensure we’re checking the right boxes.

Your profile will then be delivered for review. If we have questions, need to fill in gaps, or require clarity, we’ll be sure to address those things in this phase as well.

Phase 3: Review & Content Finalization

When you’ve had a chance to review, you are welcome to submit edits and feedback. After you’ve sent the draft back to your writer with any edits, it will be updated and returned to you clean and ready to be finalized.

Phase 4: Platform Personalization (Optional)

If you’ve opted to have us log in and make the changes to your profile for you, we’ll do that now! This service is available for an additional charge, rates vary based on scope. In this phase, we’ll be sure your content is incorporated perfectly while recalibrating your profile settings to make the most of your digital footprint.